We don’t have to tell you twice that HR workflows have been undergoing changes in recent years. From collaborative hiring to completely digital recruitment, a new game changer has joined the ranks – artificial intelligence.
As of 2024, 60% of organizations use AI to manage talent, with 62% of talent acquisition professionals saying they are optimistic about AI’s impact on recruitment. Stepping away from traditional hiring practices, recruiters have been using generative AI tools like ChatGPT to free up time and work more efficiently.
In this article, we’ll get into the 3 ways that AI can level up your hiring practices, as well as explain the importance of using the technology responsibly. If you want to get the full scope of AI and recruitment, watch our recent webinar on-demand where we talked about everything you need to know to get started.
In your work routine, there are probably tasks you enjoy doing less than others. Whatever they may be, there’s likely a way for you to rely on AI to do most of the heavy lifting. Be it for structuring your recruitment KPIs, automating background tasks or generating text, artificial intelligence should be your go-to if you want to work more efficiently. In fact, 57% of recruiters said that AI makes it faster and easier to write job descriptions, while 42% pointed out that it removes daily mundane tasks.
However, rather than taking the responses of AI tools at face value, you should think of them as suggestions. Think of it like this: AI generates a first draft – taking care of the bulk of the initial work – while you dot the i’s and cross the final t’s.
Here are just two examples of how you could use generative AI like ChatGPT in practice:
→ A starting point for all communication
Be it job descriptions or communicating with candidates about their application status, you can use AI to craft the foundation of your messaging to save time and help you out when inspiration is running low.
→ Interview planning
If you’re interviewing a candidate for a position that you’re not an expert in, it can be tricky to know how best to prepare. With the help of AI, you can easily figure out what questions or cases you should be asking and what the right answers to look for are.
2. AI can help you with your talent attraction
Many hiring strategies set goals to recruit passive candidates in addition to active ones. While the benefits of sourcing these qualified, potential hires is clear, the best way to target these two groups differs vastly from one another. In order to decide on the best course of action, you need to do your research and gather the facts. AI can make this process considerably less daunting.
Here are two ways that AI can help you simplify your talent attraction efforts across all potential candidate groups:
→ Using data to identify the right channels
Rather than blindly posting job descriptions on different social media platforms, you can use AI for data structuring tasks to identify where best to reach out to active or passive candidates. This task becomes even easier if you use specific AI powered recruitment tools and recruitment dashboards.
→ Optimizing your tone of voice to your target audience
Different potential hires are going to respond very differently to your communication depending on job opening, making it a bad idea to use the same tone of voice in all job descriptions you publicize. With AI, you can easily make sure that your messaging is in line with the candidates you are trying to source.
3. AI can simplify your screening process
Candidate screening is a key aspect of any recruitment process. However, depending on company size and number of new hires, this task can take a considerable amount of time to do manually. Before you know it, CVs can pile up and your inbox is filled with update requests from frustrated applicants. The future of AI powered recruitment tools is moving towards keeping that from happening, as they will be able to help you sort through all the data you have on hand.
For example, by simplifying the following:
→ Summarize CVs and applications
If you have a lot of CVs and cover letters to comb through, you can already use AI tools like ChatGPT to summarize key points of each application. This makes it easier to get a second opinion from a colleague or compare candidates with one another. Just remember to never disclose anyone’s sensitive information to publicly accessible AI chatbots or tools.
→ Match candidates with a role
While you should never let AI make the final choice of which candidate to hire, it will be able to help you match potential hires with the job description you provided by highlighting an overlap between the advertised requirements and the applicant’s experience.
Now that you know which areas of your job can be simplified using AI tools, let’s turn to an aspect that is less fun but still necessary to discuss – responsible AI use.
You probably can’t wait to explore the potential of combining AI and recruitment. Who wouldn’t be? But as with any new form of tech, there will always be a learning curve and several important things to consider. Only then can you be sure that you’re using new tools responsibly and minimizing potential harm in the process.
Risks around the usage of AI mostly revolve around privacy concerns and transparency, as well as ethics and bias. In a worst case scenario – and if you use AI without being aware of the pitfalls – you can expose sensitive data to AI chatbots, fail to mention that your recruitment processes are artificial intelligence-assisted and turn a blind eye to the bias fallacy of AI tools, resulting in you hiring the same type of candidate over and over.
To avoid this scenario – or a milder version of it – you need to be aware of the risks and learn how best to mitigate them through responsible AI use. Implementing a GDPR compliant AI powered recruitment tool is a great step in the right direction.
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Getting started with AI in Recruitment |
Are you eager to get started with AI but concerned about the risks of using publicly accessible tools like ChatGPT? Would you like to go a more secure route and choose a solution that is specifically designed for HR and recruitment professionals? Check out Talentech’s new GDPR compliant AI powered recruitment tool Copilot to make data-driven decisions, prepare every interview with ease and enhance your recruitment marketing with complete peace of mind.