What if we told you, there’s one thing that critically impacts your ability to unlock the best from your people long-term – but it’s probably not even in your remit.
And it should be, if you want to deliver proven returns in retention, engagement and productivity.
So where’s here?
Employee onboarding. Something
Because here’s the rub.
Employee onboarding is the spark that lights the bonfire of an employee’s career with you. Will they fizzle out, smoulder softly or explode into life?
(Of course, that’s not to say you can’t overcome a less-than-perfect start. A damp bonfire isn’t a write-off – but a bonfire that instantly catches is easier for everyone.)
But let’s leave the analogy. The point is this.
Get employee onboarding right and new hires make a bigger impact more quickly. And you make an impact on new hires more quickly. That’s why
Because employee onboarding isn’t just about the short-term. It’s how you empower employees to realise their full potential with you, long-term.
Let’s unpick that.
Offer accepted; contract signed; you’ve just hired Jenny as your regional sales director, to boost performance across a struggling division. You’re thrilled; you can see her potential, even though she’s a little shy (
Then things go one of two ways.
A week passes. Two. Jenny’s saying her goodbyes; tying up loose ends; training her replacement. She’s totally absorbed – her notice period passes quickly.
Then the nerves kick in. Who are her new team? How can she make a difference? What if she’s bitten off more than she can chew?
And the first-day details. Where should she go when she arrives? What time do you start? Should she bring lunch?
Her first day arrives, and passes in a flurry of new names and paperwork. The first week is over before you know it. Then the first month. Then the first quarter.
It’s too late to meet her first targets (which is unsurprising, given that 49% of
But then next quarter comes, and she’s feeling the pressure but isn’t sure who to confide in. She pushes on but the next quarter isn’t where it should be either.
And suddenly you’ve lost faith in Jenny and Jenny’s lost faith in herself. And you. And she becomes one of the
Luckily, there’s a better way.
The day after signing her contract, Jenny logs into your branded onboarding app and sees an onboarding roadmap so she knows exactly what to expect. Plus testimonials from her new colleagues reinforce her excitement and silence any doubts.
You get her feedback on your hiring process now, while it’s still fresh in her mind and most useful to you for the future.
You make pre-introductions to her new team and key contacts. She pre-fills any forms, and starts
When she wonders where to go; what time you start; what you do for lunch, those questions are answered instantly. She’s prepared and excited.
She’s still saying her goodbyes, tying up loose ends and training her replacement – but she’s looking forwards. She can’t wait to start.
Her first day arrives. She spends an hour putting faces to names, then gets cracking with a team meeting. Her team already know her and she them: she slots seamlessly into the business.
By the end of her first week, she’s shifted the team attitude and implemented new targets. By the end of the first month, team KPIs have improved. By the end of the quarter, the pipeline’s strong – and early successes boost her confidence to implement new strategies.* (Again, unsurprising. Nearly
* Or say she doesn’t have a great first quarter and her confidence suffers. Smarter employee onboarding lets you easily spot and serve development opportunities, to help Jenny overcome hurdles. And because she’s integrated into your culture she knows how to ask for help, so you can get her back on track quickly.
Fast-forward a year, and Jenny’s is your top performing sales team. She’s wholly committed to your business and her passion elevates the people around her.
Everyone’s pulling in the same direction. Results across the board increase. (Find out by exactly how much in our
Jenny’s gone from shy to superstar – and what’s the moral of the story?
Because Jenny always had the potential for both scenarios. But your employee onboarding programme sets the tone for which Jenny you empower.
You do a great job empowering your people, but do you start early enough in the employee lifecycle? Employee onboarding software is a natural extension of what you already do, but starting the moment new recruits come on board.
So you set the tone. Not just for their first day, week or month - but for a more successful career with you, for many years to come.
Discover more about the