Werkzaak Rivierenland: Effective, consistent onboarding

 

The challenge_

Too much all at once

Angela: "Due to the sheer volume of information shared in a single day, it didn't always resonate with new employees. It didn’t feel good when, the following day, I'd ask them, "What do you remember from our discussion?" and they'd often shrug their shoulders. Newcomers were already getting a lot of information and new impressions, so it was simply too much in a short period of time." 

 

Consistency

Ensuring that every new employee received the same information was an ongoing challenge. It seemed that one individual might receive different details from their buddy compared to another, resulting in a lack of overall consistency in the onboarding process. This variability in the knowledge shared occasionally led to confusion and posed challenges for new team members seeking a solid grasp of basic organizational knowledge. 

 

Reaching people

Reaching new employees proved tricky. In some cases, it took weeks or even months for employees to fully integrate into the organization. And some never did. The delay in engagement and the inconsistency in the onboarding process made it difficult to achieve a sense of community within the organization. It became clear that a fresh approach was needed to address these challenges and enhance the onboarding experience for Werkzaak Rivierenland. 

 

Looking for a solution

In her search for a consistent, personalized onboarding program, Angela came across Talmundo through a connection on LinkedIn. The prospect of digitizing and automating a significant portion of the onboarding process really appealed to her. Angela quickly introduced the solution to the internal communications department and ultimately selected Talmundo.  

 

 

 

 

Why Talmundo? 

 

 

  Timed content

The interactive nature of a digital onboarding program, structured in manageable 'chunks,’ allows for the gradual delivery of complex information over an extended period. This approach enhances the retention of information among new employees and accelerates their understanding of the organization, facilitating their integration. As an added bonus, new employees can conveniently access this information at their own pace via their mobile device, whether it's on the train or during a quiet evening on the couch. 

 

  Making time for personal guidance

As much of the content within the onboarding program became digitized, it allowed HR to significantly increase in-person connections and one-on-one coaching for new employees. This made it easier to communicate Werkzaak Rivierenland’s values and working norms and provided a much-needed hands-on approach to their integration. 

 

 

  Making it your own

The ability to customize the application to align with your corporate identity and branding creates an environment that feels like an extension of your organization, fostering a sense of familiarity for new hires. 

 

  Short communication lines

Talmundo, a Dutch company, keeps things simple when it comes to communication. The customer support team is known for being quick to respond, friendly, and always ready to assist with any questions or concerns.