With a team of 3600 professionals, Maasstad Ziekenhuis in Rotterdam is serving 450.000 patients each year, while also performing key research and educating the next generation of medical professionals. From physicians to catering personnel, and interning students to long-term employees, every job function in the hospital is an important piece of the puzzle to provide full patient care and requires a tailored onboarding program to ensure an efficient, smooth process.
Photo: Redactie Maasstadziekenhuis
Every month, 60-70 new employees from all different functions rotate through Maasstad’s 90-day preboarding and 270-day integration programs. This makes employee onboarding a crucial, but also complex HR challenge. And next to the hospital’s own ambitions for their onboarding journey, proper new hire practices are often also a hard requirement for international medical certifications.
Before partnering with Talmundo, the team was facing a number of key onboarding challenges, preventing their program from reaching its full potential:
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Inconsistency |
Hard to measure |
Time-intensive |
| Every job function independently designed and executed its own practices, making it hard for HR to guarantee a good experience for every new hire. | There was little to no data available on the effectiveness of the onboarding program, making it difficult to learn and improve. |
Lacking automation and structure, the time investment to perform each onboarding task was a growing pain.
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Congratulations Naomi! You've completed your first three months at Maasstad Ziekenhuis. We're excited to have you here!
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